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Dealing with customer demands and needing to say NO? Trying to keep a
customer calm and end the call within call handling deadlines? Dealing with
difficult telephone calls which lead your employee to get irritated? Is your
Employees Facing aggression and anger while working?
If your employees are facing the similar then learn to say NO to Anger. No organization runs for charity, it has to make money to survive well. Employees must give their best at work to ensure the maximum output.
Nothing productive will ever come out if the employees are continually engaged in fighting and criticizing others. Conflict management plays a very important role at workplaces to prevent conflicts and for the employees to focus on their work. The team leaders must ensure that the roles and responsibilities of each and every employee are clearly passed on to them. Employees should be discouraged to interfere in each other’s work. Employees waste half of their time and energy in fighting with others and find it very hard to work which they are actually supposed to do.
Our Conflict management Training Programme is designed to help your
organization to deal with those difficult, emotional conflict situations, in a more
rational, calm and with professional manner.
If you want to improve your abilities as a conflict manager, then you need to reserve your place on this popular Conflict management training course. This Conflict management training is deliberate to reveal and teach correct conflict management principles: it is designed to help you to manage any combat situation: It provides a reference point to enable your employee to deal with conflicts in a clear, rational, self-confident, and non-aggressive manner.
SIGN UP For Best Conflict Management Training And Appreciate The Happy Faces Behind The Desk…!!
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